Florence Matthews Women's CenterGreater Cleveland

Volunteer guide

You are part of a sisterhood of support.

Thank you for offering your time, heart and talent. Whether you are at the front desk, facilitating a circle, or simply offering a kind smile — your presence matters. Every volunteer gets an orientation, trauma-informed training, a mentor, and access to the volunteer lounge and recognition events.

Eleven roles

Pick the one that sounds like you

Each card gives you the short version: what it is, the time it takes, and who it suits. Press Read the full job description for the commitment, what you would prepare, what you would actually do, what we provide, and how to start.

What we ask of everyone

  • Come on time and stay for the full shift.
  • Check in with the Volunteer Coordinator when you arrive.
  • Use the shift log so the next person is not guessing.
  • Respect participant privacy and dignity at all times.
  • Do not share names or stories outside the Center.
  • Debrief if a session was emotional or difficult. That is expected.
  • Bring curiosity, compassion and professionalism to every interaction.

Open a door for us

Where our volunteers come from

We welcome volunteers from across Greater Cleveland. If you belong to one of these and could open a door for us, that itself is a contribution.

Colleges and universities

Social work, psychology, nursing, law and education programs — including practicum and field placements.

Faith communities

Church and synagogue women's ministries across the county.

Service clubs

Rotary, Kiwanis and Junior League chapters.

Hospital volunteer networks

Cleveland Clinic, MetroHealth and University Hospitals employee volunteer programs.

Corporate volunteer programs

Employers with organized community-service programs, and skills-based volunteering through Business Volunteers Unlimited.

Neighborhood networks

Libraries, community and senior centers, caregiving networks, book clubs, and Facebook and Nextdoor groups.

Ready, or just curious?

Both are fine. Come to a monthly talk or a Coffee & Clarity brunch first and see how the room feels. When you are ready, start at Get Involved.